Privacy Policy
Privacy Policy – Petal Market
At Petal Market, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
- Information We Collect
When you use our website or place an order, we may collect the following information:
Your name
Email address
Phone number
Delivery address
Billing details
Order details and preferences
We may also collect non-personal information such as your browser type, device, and how you use our website.
- How We Use Your Information
We use your information to:
Process and deliver your orders
Contact you about your order
Provide customer support
Improve our website and services
Send updates, promotions, or special offers (only if you agree)
- Sharing Your Information
We only share your information when necessary, including:
Delivery drivers to complete your order
Payment providers to securely process payments
Service providers that help run our website
We do not sell or rent your personal information to third parties.
- Cookies and Tracking
Our website uses cookies and similar technologies to:
Improve your browsing experience
Understand how customers use our website
Show relevant ads and offers
You can choose to disable cookies through your browser settings.
- Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no online system is 100% secure.
- Access and Updates
You can request to access, update, or delete your personal information at any time by contacting us.
- Third-Party Services
We may use third-party tools (such as payment gateways or analytics services) that have their own privacy policies. We recommend reviewing those policies if needed.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
- Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
📧 Email: hello@petalmarket.com.au
📞 Phone: 0499 201 180
